RETURN /EXCHANGE / REFUND POLICY
Sports One International deals in authentic and original supplements. We vow to refund 100% money back guarantee if any product is proven to be fake. We aim to serve our customers by providing them their desired products to meet their goals. Our customer care team is always looking forward to help you to resolve your queries.
- Product exchange requests shall be entertained only if they are received online i.e. Instagram, Facebook, website and official email. No assistance will be provided at the stores regarding product exchange or return.
- Exchange request can be made within 7 days of purchasing the product. Exchange requests received after 7 days of purchasing shall not be entertained.
- To exchange any product customer has to provide the original invoice, product image, customer's name and contact details. Product exchange request will be dismissed if customers fails to provide the original invoice.
- There will be no cash back for any exchange or return of product. Unless product is proven to be fake.
- If product is used/damaged or its seal is broken neither return nor exchange will be accepted. Product must be in its original shape as at the time of purchase.
- Customers are instructed to check QR/ Barcode and expiry date of product before purchasing. No such claim will be entertained after the products leaves our premises.
- No exchange or return request will be accepted for products purchased on promotion or sale.
- No exchange/return request will be entertained if customer claim to face the following issues:
- Constipation etc.